Important things to know

Importance of the Commercial Invoice:

Almost all countries require a commercial invoice for import. The commercial invoice is the purchase receipt that details the product and its commercial value.

Alert Us of Your Packages

To avoid delays, you can send your commercial invoice BEFORE your package arrives at our warehouses. Make sure you have your TRACKING NUMBER. Alert Us

Hazardous Materials / Restricted Products

All countries have different regulations for products that are categorized as “dangerous” or “restricted”. Please check our page on this topic. If you have a specific product that you wish to consult, please write us on Facebook to give a prompt response.

Return of Packages

If for some reason you must return your package to the store, it is necessary that you send us the return label RMA. You can ask your provider, or often, is included in the mail sent by the store that includes the tracking number. Remember that you are responsible for any additional charges that the return of your package may acquire. Send Label.